Cleaning Business Starter Course

Intro Module

Welcome to Cleaning Business Starter Course!

Module 1: Starting Your Business

Setting Up Your Bookkeeping For Accounting

How To Pay Yourself From The LLC

Cleaning Supplies and Equipment To Starter Commercial Cleaning

Marketing Materials

Get Your Business Insurance

Module 2: Website Creation

Setting Up Your Website With WIX

Installing Your Online Booking Form

Setting Up Your Online Price Quote Form

Adding Dropshipping To Your Site Via Shopify

Adding Your Custom Domain Name

Setting Up Your Business Email Address

RANK AT THE TOP OF GOOGLE!!!

Hire A Pro To Build Your Website

Module 3: How To Get Customers

How To Get Customers

Going Door To Door

One More Door To Door Tip

Follow Up Calls After Going Door To Door

Some Personal Stories About Getting Customers

Other Resources For Finding Customers

Module 4: Bidding, Submitting The Proposal, and Closing The Deal

How To Perform a Walkthrough

Another Tip On Walkthroughs

How To Bid aka Price Any Job (Manually)

How To Bid Using The CBN Calculators

Creating Your Proposal And Service Agreement (aka Contract)

Module 5: Once You Get A Customer Under Contract

New Account Walkthrough

Billing Your Customer To GET PAID

Module 6: How To Perform Commercial Cleaning Services

Cleaning Overview

MODULE 7: Hiring Workers

The Hiring Process

BONUSES & EXTRAS

THE SYSTEM: How To Systemize Your Business

Residential Checklist

CBN Certification Exam

CBN Certification Exam

Cleaning Business Starter Course CBN Certification Exam

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Question 1 of 25

1. Question
What does SDS stand for?
- Standard Disposal Software
- Safety Data Sheet
- Sanitation Disposal Sheet
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Question 2 of 25

2. Question
When CBN uses the word “account” it is typically referring to a…
- Customer
- Bank Statement
- Debt from business credit
- Subcontractor
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Question 3 of 25

3. Question
Why should you use a color-coded cloth system?
- To confuse workers
- To allow cross contamination
- To prevent cross contamination
- None of the above
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Question 4 of 25

4. Question
True or False. The Simple Green Disinfectant (or any other multi-purpose disinfectant can be used for mopping the floor.
- True
- False
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Question 5 of 25

5. Question
True of False. All cleaning companies are required to charge sales tax to customers according to federal law.
- True
- False
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Question 6 of 25

6. Question
Can you be fined by OSHA if your chemical spray bottles are not labeled?
- Yes
- No
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Question 7 of 25

7. Question
W-2 Employees are required to complete the following forms (select all that apply)
- Unemployment Application
- Employee Application
- W-4 Form
- I-9 Form
- W-9 Form
- 1099 Form
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Question 8 of 25

8. Question
The formula for calculating sqft (square footage) is…
- Height + Perimeter
- Length x Width x Height
- Length x Width
- The square root of 4
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Question 9 of 25

9. Question
What is Production Rate in commercial cleaning?
- The number of products required for cleaning
- How fast your employees use products
- Sqft x products x length
- The number of sqft that can be cleaned per hour
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Question 10 of 25

10. Question
If I say that my Production Rate is 3000, I am saying that I can clean 3000 sqft in 1 hour. TRUE or FALSE?
- True
- False
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Question 11 of 25

11. Question
A backpack vacuum cleaner can be used on hard floors; in addition to, carpeted areas
- True
- False
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Question 12 of 25

12. Question
What does Net 10 mean?
- An account nets 10% profit
- The customer has 10 days from the invoice date to make a payment
- The account will require 10 products for cleaning services
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Question 13 of 25

13. Question
What color cloth does CBN recommend for restrooms?
- Blue
- Orange (or red)
- Green
- Purple (or pink)
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Question 14 of 25

14. Question
What does CBN recommend to use when spot cleaning glass?
- Windex
- Bleach
- Spray 9
- Water
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Question 15 of 25

15. Question
Why should your bottles be labeled?
- You could be fined by OSHA
- To identify what is contained inside of the bottle
- To prevent from using the wrong product
- All of the above
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Question 16 of 25

16. Question
What should you do when a customer has a complaint?
- Defend yourself so you don't get run over in this business
- Listen and see what the issue is in order to fix it and prevent it from happening again
- Blame your employees for the issue
- Ignore it and think positive
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Question 17 of 25

17. Question
The “Walkthrough” feature on the CBN app can be used to…
- Perform inspections
- Calculated the price of a job
- Gather information on a prospect that will be used to create your proposal
- Create a proposal
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Question 18 of 25

18. Question
How many times per year is okay to miss a cleaning service?
- 0
- 1
- You legally get 4 sick days per year
- You can miss any amount of days because you're the boss and the customer will be okay with that
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Question 19 of 25

19. Question
What program did this course teach you to use for bookkeeping?
- Quickbooks.com
- Quicken
- WaveApps.com
- Google Sheets
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Question 20 of 25

20. Question
Other than the CBN Lead Generation Service, how can you find accounts? (Select all that apply)
- Cold calling
- Go door to door with marketing materials
- You can't find customers outside of CBN
- Close your eyes and use law of attraction to make customers magically call to hire your business
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Question 21 of 25

21. Question
What program does this course teach you to use for invoicing?
- WaveApps
- Quickbooks
- An invoice generating hardware by Apple
- It doesn't
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Question 22 of 25

22. Question
CBN recommends that you become a subcontractor to a franchise or other company to really increase profits. TRUE or FALSE
- TRUE
- FALSE
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Question 23 of 25

23. Question
If you hire subcontractors, you should send your subcontractors a ____________________ at the end of the year.
- W-4 Form
- W-2 Form
- I-9 Form
- 1099 Form
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Question 24 of 25

24. Question
Should all cleaning companies add sales taxes to their invoices?
- Yes, every single business has to no matter what
- Only if I want to because it's my business
- Yes, only if it is required by the local and state government in which the company is located
- No cleaning business is required to charge sales tax no matter what
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Question 25 of 25

25. Question
Which services listed below can Calculated Clean help you calculate a price for? (Check all that apply)
- Commercial cleaning
- Residential cleaning
- Pressure washing
- Strip and wax
- Post construction cleaning
- Dropshipping services
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